Discovering Odaseva Data Management-as-a-service: Salesforce Backup, Archive, and GDPR

Salesforce has become pervasive as the cloud-based CRM solution of choice in many enterprises, yet its backup, restoration, archiving, and management of data in general can be complex and expensive. We recently met with a very interesting player in this space: Odaseva. The company offers a Salesforce-only third-party solution that builds on the Salesforce APIs to deliver more predictable and robust SLAs for data-management-as-a-service, including some new capabilities focused on meeting the GDPR challenges.  

Topics: Backup Data Protection Data Management Salesforce software-as-a-service (SaaS) GDPR

Does the king of CRM need a food taster?

The big news in the marketing world last week was Microsoft's announcement that it plans to acquire LinkedIn for $26.2 billion. Admittedly, I was a little unclear as to Microsoft's motives at first; what use would Microsoft have for a social network that, let's be honest, tends to be the butt of social media jokes as often as it serves a significant role in any business' marketing plans?

Topics: Microsoft Salesforce

Technology Giants Making Big Bets, Customers Holding Out

One of the things I love about being an analyst is chatting with my colleagues about what’s going on in general at the macro level. Don’t get me wrong, I love the deep dive discussions, too! Getting to talk to such seasoned industry vets is always enlightening. Of course I have my lens (and bias) and I like to think about what’s going on from a cloud perspective.

When I think of big tech companies like Microsoft, IBM, Dell, HP, Oracle – I think of almost glacial movement with a spike that occurs from some new product announcement or an occasional acquisition. And here is where it gets interesting – WOW – are things changing fast, wicked fast. Not only are the giants spending money on acquisitions, but they are also putting their weight behind some pretty major ‘movements’ in the industry as well.

Topics: IBM Cloud Computing Microsoft cloud Private Cloud Infrastructure HP Dell Oracle openstack Converged Infrastructure Salesforce Public Cloud Service

Silent on Social

The more I speak to software vendors, IT, and end-users about socially enabled applications, the more apparent the absence of some ISVs from the social conversation has become. It's not just that some companies don't have social applications as of yet. Many show no signs, make no announcements, or give no inkling of social features in their products.

Topics: IBM Microsoft Social Enterprise Salesforce