Social Sensibility

Just about everyone I speak with – vendors, IT managers, even end-users – agrees on one thing about the Social Enterprise. They all say that it needs to be tied into everyday work, to what the average knowledge worker does on a regular basis. New research by ESG shows that end-users are not regular users of social tools, only occasional ones. This bodes poorly for the Social Enterprise since its real value will only come when everyone becomes a participant.