Tom Petrocelli

• blogs
  May 15, 2012

  How Safe Is Your Social Enterprise?

  The Social enterprise is quickly becoming a mature technology. The IT infrastructure to support it hasn't matured as fast. Data protection especially lags behind what is offered for other enterprise applications. This is a gaping hole in the Social Enterprise ecosystem but also an opportunity for an enterprising company.

• blogs
  May 11, 2012

  Two Ways to Create Social Processes

  Just about everyone I speak with – vendors, IT managers, even end-users – agrees on one thing about the Social Enterprise. They all say that it needs to be tied into everyday work, to what the average knowledge worker does on a regular basis. New research by ESG shows that end-users are not regular users of social tools, only occasional ones. This bodes poorly for the Social Enterprise since its real value will only come when everyone becomes a participant.

• market landscape-reports
  May 8, 2012

  Socially Enabled Enterprise Solutions

  Social ERP, CRM, Project Management, and PLM Solutions

  Whether the connection is between employees, customers, or partners, social enterprise applications exist to facilitate collaboration and communication leading to more meaningful business interactions. These interactions, in turn, lead to improved and faster decision making, and a more agile organization.

• briefs
  May 3, 2012

  Social Platforms: Tools That Enable the Creation of Social Applications

  Social platforms are helping to enable the creation of socially enabled enterprise applications. Just as developers integrate a database or web server to provide a set of services for their applications, social platforms supply social features. Whether enhancing current processes or creating new ones, social platforms provide the underpinnings for socially enabled applications.

• blogs
  Apr 25, 2012

  The Changing Face of the CRM World
• briefs
  Apr 21, 2012

  SugarCRM Raises Funds for Expansion

  SugarCRM, a CRM software company, raised an additional $33m round of debt and equity and plans to use the money to expand operations. With contenders like SugarCRM and Salesforce.com in the market, the once quiet CRM software field has suddenly become an exciting one.

• blogs
  Apr 20, 2012

  How Does the Social Enterprise Help Customers?
• blogs
  Mar 30, 2012

  Getting Hit By a Fire Hose
• News
  Mar 26, 2012

  EMC Greenplum Chorus - A Contextual Social Application
• blogs
  Mar 9, 2012

  The Three Faces of Being Social
• market landscape-reports
  Mar 6, 2012

  Cloud-based Social Task Management

  This report examines the options available for standalone, cloud-based, social task management. As the report shows, the majority of the software services available offer a wide range of social functions to help foster collaboration to enhance the execution of tasks. These reasonably priced, cloud-based software services offer attractive packages of tools for encouraging teamwork. However, most offerings are more suitable for the SMB market, lacking features required by large enterprises.

• briefs
  Mar 6, 2012

  Whodini-Helping to Find Where the Experts Are

  Finding an expert in a large company can be a daunting task. Finding the right expert with the right skills can be close to impossible. Whodini solves this problem by creating profiles based on what users actually do and not what they say they do.

• briefs
  Mar 5, 2012

  OmniStrat: Social Planning and Execution

  At the heart of all corporate operations is the ability to create a plan and execute on it. Planning is an inherently social activity. OmniStrat delivers a comprehensive yet cost-effective and easy-to-use social application that enables managers to create plans of all sorts and track the execution of related tasks.
• blogs
  Mar 1, 2012

  Silent on Social
• blogs
  Feb 24, 2012

  Who's To Blame? Sentiment Analysis Will Tell You

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