The primary objective of this ESG research study was to survey security professionals working at enterprise organizations (i.e., 1,000 employees or more) in order to better understand their opinions, experiences, and skills as they pertain to modern malware. Furthermore, ESG wanted to understand how large organizations are preventing, detecting, and responding to malware attacks on a regular basis and what, if anything, is changing.
In order to accurately assess organizations’ current usage and interest in data protection-as-a-service (DPaaS) solutions—including backup-as-a-service (BaaS), disaster recovery-as-a-service (DRaaS), and cloud tertiary storage (STaaS)—ESG recently surveyed 306 IT professionals representing small (20 to 99 employees), midmarket (100 to 999 employees), and enterprise-class (1,000 employees or more) organizations in North America. All respondents were responsible for data protection technology decisions for their organizations.
In order to assess the types of mobile devices and software being used by corporate knowledge workers to perform their primary job functions, ESG surveyed 509 corporate knowledge workers at small (20 to 99 employees), midmarket (100 to 999 employees), and enterprise-class (1,000 employees or more) organizations in North America. All respondents were full-time employees working in job roles such as sales, finance, marketing, information technology, and executive management.
As part of a separate study designed to get the perspective on supporting the endpoint and application requirements of end-users—such as corporate knowledge workers—from an IT standpoint, ESG also surveyed 406 IT decision makers responsible for overseeing desktop, application, and mobile computing strategies for their organizations. These respondents work at midmarket (100 to 999 employees) and enterprise (1,000 or more employees) organizations in North America.
In order to better understand the evolution of the IT purchase process through the eyes of line-of-business stakeholders, ESG surveyed 127 marketing professionals (referred to as “business managers” throughout this report) working at SMB (fewer than 250 employees) and large midmarket and enterprise-class (250 employees or more) organizations in North America (United States and Canada) and Western Europe (UK, France, and Germany). All respondents reported frequent or occasional involvement in the evaluation and selection process for information technology (IT) products and services (e.g., business software, hardware, endpoint devices, cloud computing services, etc.).
In spite of its many associated benefits, server virtualization can—and does—present numerous IT challenges, including the disruption of existing personnel, processes, and technologies. While deploying and maintaining the data protection solution(s) for a “simple” physical production infrastructure may be perceived as straightforward, server virtualization and private cloud management systems create extra layers of complexity that can be overwhelming and challenging. With these considerations in mind, ESG recently conducted an in-depth survey of 325 IT professionals concerning their organizations’ server virtualization environment, data protection processes, and approach towards business continuity and disaster recovery. Survey participants represented midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America (United States and Canada) and Western Europe (United Kingdom, France, and Germany).
Enterprise Strategy Group (ESG) conducted in-depth quantitative research on the subject of business application and software usage with 509 corporate knowledge workers in job roles such as sales, finance, marketing, information technology, and executive management working at small (i.e., 20 to 99 employees), midmarket (i.e., 100 to 999 employees), and enterprise-class (i.e., 1,000 employees or more) organizations in North America. For the purposes of this project, survey respondents were asked a series of questions about their use of specific applications and software that they currently use for business purposes and the ways in which they are accessed.
In order to assess the market for web application security testing tools and services, including static application security testing (SAST) and dynamic application security testing (DAST) tools, processes, policies, and services, ESG surveyed 200 IT and information security professionals working at midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America.
For this research project on data storage trends in Western Europe, ESG surveyed 307 IT and storage professionals who are responsible for evaluating, purchasing, or managing data storage at midmarket (i.e. 100 to 999 employees) and enterprise (i.e. 1,000 or more employees) organizations in the UK, France, and Germany. The survey questions were the same questions that were posed in a separate ESG survey of IT and storage professionals in North America (United States and Canada), as described in ESG’s research report on the U.S. storage market. The results of the two research projects provide valuable information about the similarities and differences in storage technology purchasing, deployment, and management in Western Europe compared to North America. In many cases, the findings from the two surveys were quite similar. However, there were key differences in some areas, and these differences will be highlighted throughout this report.
ESG conducted an in-depth survey of 412 IT and business professionals concerning their organizations’ current data storage environments including current storage resources, challenges, purchase criteria, as well as forward-looking data storage plans. Survey participants represented small (99 or less employees) and small midmarket (100 to 250 employees) organizations in North America (United States and Canada).
In order to assess IT spending priorities over the next 12-18 months, ESG recently surveyed 540 IT professionals representing midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America and Western Europe. All respondents were personally responsible for or familiar with their organizations’ 2012 IT spending as well as their 2013 IT budget and spending plans at either an entire-organization level or at a business-unit/division/branch level. A subset of ESG’s questions in this survey focused on respondents’ usage of and plans for public cloud computing services.