Understand global organizations’ most important technology and business priorities for the year with ESG’s 2021 Technology Spending Intentions Survey. The full report analyzes private- and public-sector technology spending expectations for 2021, the key business and technology priorities driving those spending plans, and year-over-year trends with respect to technology adoption and changing customer preferences. It includes insights from organizations across a range of industry sectors, company sizes, and geographic regions.
The report takes an in-depth look at the factors influencing this year’s technology spending plans, including:
Given the obvious impact COVID-19 has had on longstanding business processes and employee work routines, ESG asked senior IT decision makers that have attended any digital online (i.e., virtual) technology conferences or events in the past six months for their thoughts on this alternative approach to physical/in-person events.
Click on the chart below to explore how views on virtual events differ by age of the respondent.
Click to view noteworthy data points from the survey and their concise analysis.
This is truly a fascinating time in technology and business history...Companies need to adjust to changing business conditions on a daily basis, rethink how their employees work and collaborate, and deliver a compelling, modern and secure customer experience that reflects current customer needs. Taken as a whole, the results of this year’s survey suggest that technology and business leaders understand these strategic priorities."
Executive Vice President of Research and Analyst Services, ESG
Based on a survey of 664 global IT and business professionals at enterprise and midmarket organizations, the 2021 Technology Spending Intentions Survey examines the key business and technology priorities driving 2021 spending plans across a range of technology markets including infrastructure, cloud services, cybersecurity, artificial intelligence (AI), analytics, data protection, mobility, business applications, and more.
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