Senior Analyst Don Fluckinger covers customer experience technologies at Enterprise Strategy Group. Don brings more than 30 years of B2B tech journalism and tech marketing experience to this practice. He helps clients identify and quantify the market needs that will drive next-generation digital customer experiences.
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This year’s study from TechTarget’s Enterprise Strategy Group finds that enterprise technology spending will slow due to global macroeconomic conditions, but aggressive investments are expected to continue among more digitally transformed organizations.
TechTarget's Enterprise Strategy Group is an IT analyst, research, validation, and strategy firm
that provides market intelligence and actionable insight to the global IT community.