Senior Analyst Mike Leone leads coverage of data platforms, analytics, and artificial intelligence at ESG. In his analyst role, Mike draws upon his enthusiasm for bleeding edge technology as well as his engineering and marketing backgrounds to help enterprise technology vendors improve everything from go-to-market strategies to product development. Mike has a strong technical background with early roles in software/hardware engineering and gradually moved into marketing roles by helping translate deep technical concepts into understandable business benefits.
As organizations look for ways to streamline operations, improve efficiency, and reduce costs, they are increasingly embracing automation technology like robotic process automation (RPA). While some view RPA as an ultimate destination to achieve peak business and process efficiency, those organizations that view themselves as digitally transformed have already embraced it and have their eyes set on the next phase: intelligent automation, where RPA is paired with artificial intelligence (AI) and machine learning (ML) to not only interact with systems but also to predict future insights/outcomes based on trending data.
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