The IT infrastructure landscape has transformed. The data center, once the central cog in the IT machine, is quickly becoming only a piece of a larger and more complex environment. Contemporary IT infrastructure is often distributed across multiple locations both on- and off-premises. This research study is intended to better understand the current state of IT infrastructure, including how the increases in scale and distribution of infrastructure environments are increasing IT complexity and otherwise impacting IT operations.
This brief examines how businesses are adjusting to the "new normal" brought on by COVID-19 in terms of: