Blogs

Communication platforms are where work gets done. The immense collaboration surge has inspired companies to centralize workflows, efficiently manage projects, and interact with colleagues in real time as they integrate their favorite applications, build custom applications, and consolidate business processes.

I enjoy how this industry keeps pulling us in directions that challenge the norm and highlight the value of innovation. It has quickly become evident that connecting people over video is the low bar in creating immersive experiences for employees and customers. Remember back two years ago that not everyone was very comfortable on video and would frequently not even turn their cameras on. Fast forward to today and what I saw Slack highlight at Frontiers and you will see that video is one small piece of the way people interact, managers manage, and companies connect with customers. I appreciated how Slack used the below simple message at Slack Frontiers to provide inspiration across three very important constituents: teams, partners, AND customers.

Let's face it, while businesses recognize that they should be managing devices, apps, and data better than they are currently doing, there are still MANY midmarket businesses that have not put controls and process in place. I highly suspect that good intentions exist in these companies, but lack of skills, complex solutions, balancing risk and time are all factoring into where device management lands on their priority list. Apple is out to help change this.

Businesses are operating with a distributed workforce while executives, managers, and team leaders lack the direct insight and daily contact with employees. As a result, organizations are looking for ways to leverage data-driven insights and intelligence to generate technology telemetry, establish employee engagement, and create personalized recommendations. 

Listen in as Bob Laliberte and I discuss these two important research topics and capture technology and business insights into the future of the data center.

Distributed Cloud is a connected ecosystem of cloud services, developer-ready infrastructure, and legacy IT that provides consistent operations for modern applications.

Digital Ecosystems: How carriers, Telcos, MSPs, and CSPs are innovating and optimizing edge computing applications.  

Listen in as Bob Laliberte and I discuss these two important research topics:

Distributed Cloud is a connected ecosystem of cloud services, developer-ready infrastructure, and legacy IT that provides consistent operations for modern applications.

Observability from Code to Cloud: Optimizing cloud-native application architectures via AIOps-driven automation and FinOps cost optimization.

Listen in as Scott Sinclair and I discuss these two important research topics and capture technology and business insights into the future of the data center.

One may think that the pace of cloud innovation and changing consumption models have simplified life for IT professionals. However, ESG's annual Technology Spending Intentions Survey highlighted that 75% of organizations believe IT complexity has increased over the last 2 years. Dell Technologies World was packed with announcements and information to help IT professionals address this complexity and transform operations. Listen in as Mark Peters, Practice Director; Kevin Rhone, Director ESG Channel Acceleration; Scott Sinclair, ESG Senior Analyst; and I share our thoughts on the event and the potential Dell is creating with Apex.

Doug Cahill and I had the opportunity to discuss some of the operating dynamics in today's IT organizations and how the pressure of embracing cloud innovation is creating the opportunity for distributed cloud environments. What is distributed cloud? Simply put, distributed cloud is a connected ecosystem of cloud services, developer-ready infrastructure, and legacy IT that provides consistent operations for modern applications. Listen in as Doug and I explore the importance of distributed cloud and its potential impact in the market.

It's always good to catch up with Jeremy. We had very similar starts (a story for another blog) to our careers in IT. I'm always impressed with how tuned in Jeremy is with IT professionals and his constant drive to innovate in this digital workspace market.