Digital workspaces are significantly changing business process and employee behavior. As such, it is incumbent on IT organizations to respond to user demands to work from any device in any place, at any time, providing a secure yet rich consumer-like user experience. This segment researches what it takes to deliver, manage, and optimize digital workspaces through both IT and end-user lenses. ESG examines new collaboration and communication solutions, identity and access management, secure workspace delivery models, desktop-as-a-service (DaaS) and virtual desktop infrastructure (VDI) trends, and digital workspace experience monitoring and analytics.
Nobody plans for an event like COVID-19. But we have the technology that can support the massive shift to WFH. The question now remains: Once we all work through these times, how will companies leverage the WFH experience to create new opportunities and empower their workforce?
Senior Analyst Mark Bowker analyzes what it takes to support the modern, mobile workforce via digital workspaces. Leveraging 20+ years of IT industry experience, Mark researches the delivery, management, and experience of digital workspaces through both IT and end-user lenses.
Fascinated by the transformation in workforce behavior brought about by digital workspaces and how businesses are embracing mobility-enabled workflows and processes, Mark’s research spans from alternative desktop, application, and data delivery strategies to digital workspaces management technology and mobility’s impact on IT and business.