End user computing strategies are a mutual priority across business executives, IT professionals and security operations. Alternative desktop delivery and consumption models have swiftly created an urgency to optimize user experience, productivity, and endpoint protection. As such, it is incumbent on IT organizations to respond to end user computing, unified communication, collaboration, providing a secure yet rich consumer-like user experience. This segment researches what it takes to deliver, manage, and optimize digital workspaces through both IT and end-user lenses. ESG examines new collaboration and communication solutions, secure workspace delivery models, desktop-as-a-service (DaaS) and virtual desktop infrastructure (VDI) trends, and digital workspace experience monitoring and analytics.
The business response for remote work challenged IT business continuity plans, created new risks, and impacted technology decisions. This created the ideal conditions for pursuing or expanding alternate endpoint strategies.
Find out how these shifts affect hosted desktop plans and the remote work experience with this infographic.
Senior Analyst Mark Bowker analyzes what it takes to support and secure the hybrid workforce via end user computing solutions. Leveraging 25+ years of IT industry experience, Mark’s research spans the delivery, management, and employee experience from both the IT decision maker and end-user lenses.
Fascinated by the transformation in workforce behavior brought about by digital workspaces, unified communications, collaboration platforms and how businesses are embracing mobility-enabled workflows and modified business processes, Mark draws upon his experience as a former IT professional to determine the impact of alternative workspace delivery models, delivery strategies, and management technology.