ESG Research Report: 2017 IT Spending Intentions Survey


In order to assess IT spending priorities over the next 12-18 months, ESG recently surveyed 641 IT professionals representing midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America and Western Europe. All respondents were personally responsible for or familiar with their organizations’ 2016 IT spending as well as their 2017 IT budget and spending plans at either an entire organization level or at a business unit/division/branch level.

Topics: Storage Cybersecurity Data Protection Networking Converged Infrastructure Enterprise Mobility Cloud Services & Orchestration IT Spending Intentions

ESG Brief: 2017 Cybersecurity Spending Trends


IT spending for cybersecurity products and services continues to accelerate in 2017 as business and IT executives grapple with the dangerous threat landscape, compounded by the increasing use of cloud services that expand the attack surface area. Nevertheless, the fact that cybersecurity is once again a top business priority clearly indicates that organizations intend to spend to protect themselves from risk and compromise.

Topics: Cybersecurity IT Spending Intentions

ESG Brief: xMatters’ Intelligent Communications: People Still Matter


xMatters recently introduced a new integration platform that connects its xMatters platform to partners via API integration. This broadens xMatters’ usefulness by enabling customers to integrate their ITSM processes with their DevOps and agile processes. The solution also enables interaction with xMatters within systems where people naturally spend their time—such as on Slack, HipChat, and Salesforce—which creates the right situational context for communication. To make these integrations succeed in practice, xMatters ought to roll out as many templates or cookbooks as possible, perhaps written as design guides or validated designs, to demonstrate the best practices for augmenting its existing prepackaged communication plans.

Topics: Networking Cloud Services & Orchestration