ESG Master Survey Results: COVID-19 Technology Implications for Knowledge Workers


ESG’s Master Survey Results provide the complete output of syndicated research surveys in graphical format. In addition to the data, these documents provide background information on the survey, including respondent profiles at an individual and organizational level. It is important to note that these documents do not contain analysis of the data.

This Master Survey Results presentation focuses on the experiences and changing work habits of corporate knowledge workers related to their current work from home (WFH) status resulting from the COVID-19 outbreak.

Topics: Cybersecurity Networking Enterprise Mobility Cloud Services & Orchestration COVID-19 Tech Effect Covid-19

ESG Brief: Robotic Process Automation Adoption Trends


As organizations look for ways to streamline operations, improve efficiency, and reduce costs, they are increasingly embracing automation technology like robotic process automation (RPA). While some view RPA as an ultimate destination to achieve peak business and process efficiency, those organizations that view themselves as digitally transformed have already embraced it and have their eyes set on the next phase: intelligent automation, where RPA is paired with artificial intelligence (AI) and machine learning (ML) to not only interact with systems but also to predict future insights/outcomes based on trending data.

Topics: Data Platforms, Analytics, & AI