Don Fluckinger, on Apr 24, 2023
Modern organizations are demanding more and faster results from their digital transformation investments, especially around the customer experience (CX). At the same time, they’re looking to digital experience platforms (DXPs) to enhance the end-to-end customer journey in response to today’s dynamic market and technology landscape.
Learn more about these trends with the infographic, Digital Experience Platform Trends.
Organizations are distributing applications across private data centers, public clouds, the edge, and hybrid work locations, creating management complexity and blinds spots for networking teams that are trying to ensure critical connectivity. As a result, organizations are exploring new strategies and technologies that drive visibility, efficiency, and automation.
Learn more about these trends with the infographic, End-to-end Networking Visibility and Management.
The potential for serious business disruptions makes detecting threats quickly and accurately critical to preventing data loss, compliance violations, and lost revenue. Even as resources and users leave the traditional perimeter, the network should play a key role in detecting threats to avoid business disruption.
Learn more about these trends with the infographic, The Evolving Role of Network Detection and Response.
Dave Gruber, on Apr 24, 2023
IT organizations shouldn’t be fooled by the name: Managed detection and response (MDR) providers are delivering much more than basic detection and response. With no end in sight for the cybersecurity skills shortage, MDR services can bring immediate expert resources online to help security teams gain control and set themselves up for future security program success. TechTarget’s Enterprise Strategy Group recently surveyed cybersecurity professionals in order to better understand these trends.
Learn more about these trends with the infographic, What Security Teams Want from MDR Providers.
Doug Cahill, on Apr 21, 2023
To gain insight into the market dynamics for integrated technology solutions from strategic partners, Enterprise Strategy Group surveyed 352 IT professionals in North America (US and Canada) involved in the purchases of integrated solutions at their organizations.
Organizations are moving applications to the cloud and embracing digital transformation strategies to speed development cycles and better serve employees, partners, and customers. However, the subsequent faster release cycles and broad internet exposure increases the number of potential security incidents caused by misconfigurations, including a high number of those that are identity-related. Security teams are looking for efficient ways to drive actions that reduce security risk, including trimming excessive access permissions and fixing coding issues that make them vulnerable to attack.
Jon Oltsik, on Apr 13, 2023
Cyber-threat intelligence is analyzed information about cyber-threats that helps inform cybersecurity decision making. Although security professionals recognize the value of cyber-threat intelligence, many organizations still consume it on a superficial basis.
Learn more about these trends with the infographic, Cyber-threat Intelligence Programs.
Organizations are distributing applications across private data centers, multiple public clouds, and edge locations. Plus, hybrid work initiatives are enabling employees to work from home or other locations outside of traditional office settings. As a result, the network has become critical to ensuring secure connectivity. These modern, distributed networks create greater challenges for organizations as they can create blind spots and become operationally complex to effectively manage. In addition, organizations are exploring the use of new technologies that drive visibility, efficiency, and automation.
Mission-critical applications and their associated data must meet stringent data protection SLAs to support business processes, mitigate risk, and place organizations in a favorable position should data loss occur, particularly when due to ransomware. However, a disconnect and many misconceptions exist when protecting SaaS workloads’ data to foster recoverability. The impact of this phenomenon hits SaaS deployments across the board, including Salesforce, which is detailed in this brief. IT professionals, workload owners, and business leaders must closely inspect their current data protection apparatus and processes for Salesforce workloads to put in place effective and efficient data protection solutions.
The SaaS backup disconnect persists and is causing data loss. One-third of IT professionals don’t do anything to protect their SaaS-resident application data as they believe it is the vendor’s responsibility. The problem with the state of SaaS data protection is that current misunderstandings can lead to data loss, with a majority of organizations reporting lost SaaS-resident data in the last year. There are many ways to lose SaaS data, whether through external events such as cyber-attacks or via internal events. Organizations using SaaS applications should consider deploying third-party solutions that meet core requirements to properly protect their data and ensure recoverability of these mission-critical workloads.
Jack Poller, on Apr 10, 2023
Don Fluckinger, on Apr 3, 2023
Today’s businesses are evolving rapidly to meet new customer expectations. This includes leveraging digital experience platforms to help deliver strategic digital transformation initiatives. Modern organizations are demanding more and faster results from their digital transformation investments, especially around the customer experience (CX). Measuring the impact of these initiatives is important as organizations seek to identify what is working and what needs adjusting. Additionally, it is imperative to understand how organizations are using DXPs to enhance the end-to-end customer journey in response to today’s dynamic market and technology landscape.
Melinda Marks, on Apr 3, 2023
Enterprise Strategy Group, on Apr 3, 2023
Gauge the current state and maturity of customer experience strategies and the technology frameworks supporting them. Understand the top barriers that are preventing organizations from improving customer experience. Establish how CX buying teams are structured and their involvement in the purchase cycle. Determine investment priorities and future plans for CX-related platforms and technologies.
Data is just data unless you understand its relevance. Truly understand technology trends and market dynamics, and swiftly take advantage of arising business opportunities with Enterprise Strategy Group’s actionable data and analysis.
John McKnight, Vice President, Research and Analyst Services
Learn More about custom market research.
