It is an obvious move to provide cybersecurity awareness training to employees to ensure their secure use of the company network across multiple cloud and hybrid environments—and it is an arguably altruistic bonus to enhance employee personal life cybersecurity. But does cybersecurity training accomplish what we want it to? Does it effectively stop users from clicking on malicious links in phishing emails or help them recognize a seemingly innocuous email that might offer privileged access to an attacker? Some say yes; some say no. ESG conducted several studies in 2019 that provide insight into respondents’ use of cybersecurity awareness training and their perception of the service.