Mark Bowker

Mark Bowker

Senior Analyst Mark Bowker is responsible for the enterprise mobility, identity, and mobile security coverage at ESG. Leveraging 20+ years of IT industry experience, Mark researches what it takes to support today’s workforce as seen through both IT and end-user lenses.

Recent Posts by Mark Bowker:

ESG Master Survey Results: Digital Workspace Strategies in an Increasingly Remote Worker World

Abstract:

This Master Survey Results presentation focuses on the state of hosted desktop strategies, and specifically how they have been impacted by COVID-19 and subsequent remote work mandates.

ESG conducted a comprehensive online survey of IT professionals from private- and public-sector organizations in North America (United States and Canada) and Western Europe (UK, France, and Germany) between December 1, 2020 and December 11, 2020. To qualify for this survey, respondents were required to be IT decision makers responsible for the purchase process for productivity applications and endpoint devices including VDI/DRaaS.

Topics: Enterprise Mobility Digital Workspace

ESG Research Report: Digital Workspace Strategies in an Increasingly Remote Worker World

Abstract:

COVID-19 created an unplanned event for businesses that were forced to quickly enable a mostly—if not exclusively—remote workforce. The business response for remote work has challenged IT business continuity plans, created new risks, and impacted technology decisions. Digital workspaces, bolstered by VDI and DaaS, have the potential to play a vital role in facilitating employee productivity from anywhere in the short term, while helping IT retain insight and control.

ESG conducted an in-depth survey of 389 IT professionals responsible for or involved in the purchase process for productivity applications and endpoint devices, including virtual desktop infrastructure (VDI) and desktop-as-a-service solutions (DaaS). Survey participants represented midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America (United States and Canada) and Western Europe (UK, France, and Germany).

Topics: Enterprise Mobility

ESG Brief: Executives Turn up the Pressure for Extensive Employee Insights

Abstract:

As workforces become more distributed and business processes become increasingly digitized, it is more important than ever for companies to have detailed insights into their employees. While monitoring employees via technology interfaces does provide valuable insight into work habits and wellbeing, business executives must be careful to avoid the perception of spying. Businesses need solutions that address these needs while challenging models of the past to support a surge in output, enhance employee engagement levels, and maintain remote and flexible work.

Topics: Enterprise Mobility

ESG Research Report: Trends in Digital Workspaces, VDI, and DaaS

Abstract:

Alternative device choices, employee requirements and preferences (often influenced by technology experiences outside the workplace), and a drive to improve the businesses security posture are all challenging how traditional desktops are delivered to, maintained for, and consumed by end-user employees. Additionally, new features seem to be introduced daily and network access abounds throughout employees’ daily lives, while endpoint device innovation challenges the traditional endpoint experience, IT management and security strategies, and legacy processes.

These factors have converged to create the ideal conditions for alternate endpoint strategies. Specifically, assembling a digital workspace and consuming desktops from a centralized data center or the cloud can create a consistent IT management experience, fortify security, and help to deliver the high-quality “day-one endpoint experience” on an everyday basis. In order to gain insight into these trends, ESG surveyed 354 IT professionals at organizations in North America (US and Canada) responsible for or involved in the purchase process for productivity applications and endpoint devices, including virtual desktop infrastructure (VDI) and desktop-as-a-service solutions (DaaS).

Topics: Enterprise Mobility

ESG Master Survey Results: Enabling Digital Workspace Strategies with VDI and DaaS

Abstract:

This Master Survey Results presentation focuses on how alternative device choices, employee requirements and preferences, and a drive to improve businesses’ security posture are all challenging how traditional desktops are delivered to, maintained for, and consumed by end-user employees, including the increased usage of virtual desktop infrastructure (VDI) and desktop-as-a-service (DaaS) technology.

Topics: Enterprise Mobility Cloud Services & Orchestration

ESG Master Survey Results: Technology Impact of COVID-19: IT Decision Maker (ITDM) View

Abstract:

ESG’s Master Survey Results provide the complete output of syndicated research surveys in graphical format. In addition to the data, these documents provide background information on the survey, including respondent profiles at an individual and organizational level. It is important to note that these documents do not contain analysis of the data.

This Master Survey Results presentation focuses on the technology impact of COVID-19 in terms of both enabling more employees to work from home and the impact on original 2020 IT budget levels, as well as expectations for how the remote work landscape may change.

Topics: Cybersecurity Networking Enterprise Mobility Cloud Services & Orchestration COVID-19 Tech Effect Covid-19

ESG Master Survey Results: COVID-19 Technology Implications for Knowledge Workers

Abstract:

ESG’s Master Survey Results provide the complete output of syndicated research surveys in graphical format. In addition to the data, these documents provide background information on the survey, including respondent profiles at an individual and organizational level. It is important to note that these documents do not contain analysis of the data.

This Master Survey Results presentation focuses on the experiences and changing work habits of corporate knowledge workers related to their current work from home (WFH) status resulting from the COVID-19 outbreak.

Topics: Cybersecurity Networking Enterprise Mobility Cloud Services & Orchestration COVID-19 Tech Effect Covid-19

ESG Research Report: Hybrid cloud trends - strategies for optimizing and managing on-premises and public cloud infrastructure

Abstract:

ESG conducted an in-depth survey of 358 IT professionals concerning their organizations’ usage of, experiences with, and future plans for leveraging on-premises infrastructure and public cloud services together in the form of a hybrid cloud strategy. Survey participants represented midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America (United States and Canada).

This research uncovers important trends in the hybrid cloud landscape, such as:

  • The significance of on-premises integration
  • Key objectives of hybrid cloud strategies
  • Split preferences in application migration approaches
  • The desire for management consistency
Topics: Cloud Services & Orchestration

ESG Research Report: 2019 Digital Work Survey

Abstract:

ESG conducted an in-depth survey of 1,033 full-time employees concerning the changing role that technology plays in their work and personal lives. Survey participants represented full-time employees working for organizations with more than 20 employees in North America (US & Canada).

Survey participants represented a wide range of industries, company sizes, functional groups, seniority levels, and worker types. For more details, please see the Research methodology and Respondent demographics sections of this report.

Topics: Enterprise Mobility

ESG Brief: Why Employees Should Use Fewer Devices in 2020

Abstract:

Having to support an increasing number of devices per employee is leading to a situation that is not sustainable for businesses and IT organizations. The high number of devices that average employees are bringing into the workplace for business purposes strains existing IT and security strategies, which are not designed to handle this level of complexity. When employees are enabled to complete more of their business tasks with a single device, they benefit from a consistent experience across all workflows and communication channels.

Topics: Enterprise Mobility