Research Brief: Consolidating Unified Communication and Collaboration (UCC) Tools Can Solve IT Inefficiency and End-user Disengagement


As the hybrid workforce expands, employee communication and collaboration has become one of the highest priorities for organizations. This attention has led to an increase in the number of tools used to support UCC efforts and achieve business objectives. Because of this, customer environments are ripe for optimization through the use of cloud-based services and platform consolidation.

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Topics: End User Computing Unified Communications