Research

Abstract:

The quality and flexibility of endpoint hardware is now seen as the critical driver of unified communications and collaboration strategies. While networking requirements also play a major role, no factor influences the UCC employee and customer experience more than hardware. Organizations should keep end-user computing environments and endpoint hardware in the forefront of their UCC planning while seeking cost and labor savings from cloud delivery models.

Already an ESG client? Log in to read the full report.

If you are not yet an ESG Subscription Client but would like to access this report, please complete and submit the form below for assistance.