Insights / Survey Results / 2020 Technology Spending Intentions Survey
January 7, 2020

2020 Technology Spending Intentions Survey

Enterprise Strategy Group

Market Topics

Application Modernization Cloud & IT Operations Customer Experience Cybersecurity Data Analytics & Artificial Intelligence Data Management Data Protection End-user Computing Infrastructure Networking Unified Communications & Collaboration

ESG conducted a comprehensive online survey of IT professionals from private- and public-sector organizations in North America (United States and Canada) and Western Europe (UK, France, and Germany) between October 31, 2019 and November 26, 2019. To qualify for this survey, respondents were required to be senior IT professionals familiar and involved with their organization’s overall 2020 IT budget and spending plans. All respondents were provided an incentive to complete the survey in the form of cash awards and/or cash equivalents.

This Master Survey Results presentation focuses on 2020 IT budget expectations, technology initiatives and priorities, year-over-year spending change (overall and by different technologies), hiring/staffing challenges, and cloud adoption/usage trends.

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