In order to determine the IT priorities and challenges when it comes to supporting the technology requirements of remote office/branch office (ROBO) locations, and how organizations plan to address those challenges, ESG recently surveyed 347 North American senior IT professionals representing midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations. All respondents worked at headquarters locations or other centralized corporate sites and were responsible for ROBO IT operations and/or strategy, including the delivery of IT services to these locations, authorization of expenditures, and establishment and enforcement of corporate IT policies for remote/branch offices. Respondent organizations were required to have at least two ROBO locations to qualify for the survey.
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