Insights / Research Report / Trends in Digital Workspaces, VDI, and DaaS
November 17, 2020

Trends in Digital Workspaces, VDI, and DaaS

Mark Bowker

Market Topics

End-user Computing

Alternative device choices, employee requirements and preferences (often influenced by technology experiences outside the workplace), and a drive to improve the businesses security posture are all challenging how traditional desktops are delivered to, maintained for, and consumed by end-user employees. Additionally, new features seem to be introduced daily and network access abounds throughout employees’ daily lives, while endpoint device innovation challenges the traditional endpoint experience, IT management and security strategies, and legacy processes.

These factors have converged to create the ideal conditions for alternate endpoint strategies. Specifically, assembling a digital workspace and consuming desktops from a centralized data center or the cloud can create a consistent IT management experience, fortify security, and help to deliver the high-quality “day-one endpoint experience” on an everyday basis. In order to gain insight into these trends, ESG surveyed 354 IT professionals at organizations in North America (US and Canada) responsible for or involved in the purchase process for productivity applications and endpoint devices, including virtual desktop infrastructure (VDI) and desktop-as-a-service solutions (DaaS).

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