ESG Brief: Understanding IT’s New Normal in the Wake of COVID-19

Abstract:

COVID-19 introduced the business world to a new and previously unforeseen risk factor, in-person face-to-face interactions. For knowledge workers, the result was a mass exodus out of corporate offices and into their homes, now dependent on remote work. For the IT organizations tasked with supporting their businesses and those knowledge workers, COVID-19 reaffirmed the importance of digital transformation, now as a risk mitigation tool, emphasizing the continued importance of streamlining operations, while accelerating cloud usage to shift more of the risk burden to third-party providers.

Topics: Storage Cybersecurity Data Protection Networking Converged Infrastructure Enterprise Mobility Cloud Services & Orchestration data management COVID-19 Tech Effect

ESG Research Report: The Impact of the COVID-19 Pandemic on Remote Work, 2020 IT Spending, and Future Tech Strategies

Abstract:

The COVID-19 crisis is creating a new normal for IT executives and knowledge workers alike. Citywide closures, stay-at-home mandates, and social distancing measures are forcing many people to work from home to help flatten the curve of a global pandemic. For IT executives, meeting the needs of these remote workers calls for new technologies, stringent protection measures, and operational agility. Knowledge workers, on the other hand, must take advantage of collaboration platforms while minimizing distractions and overcoming technical shortcomings.

Despite these challenges and persistent health and safety concerns, COVID-19 presents a prime opportunity to redesign the workplace, rethink how work gets done, and get a head start on the future.

ESG conducted an in-depth survey of 500 North American senior IT decision makers and 1,008 corporate knowledge workers now working at home. Survey participants represented midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America (United States and Canada).

Topics: Enterprise Mobility IT Spending Intentions COVID-19 Tech Effect

ESG Brief: Software-defined Architecture -  The Foundation of IT Infrastructure Transformation

Abstract:

Software-defined storage promised freedom from hardware lock-in. It has delivered, in part, on that promise. However, procuring enterprise storage technology as software separate from hardware creates new complexities. When IT organizations are aiming to add infrastructure agility and flexibility, the architecture becomes more important than the delivery model. Solutions featuring a software-defined architecture will provide the greatest value, whether they are deployed and delivered as software, as an array, as hyperconverged infrastructure, or as something else.

Topics: Storage

ESG Brief: Cisco SD-WAN Cloud Hub with Google Cloud: Simplifying Cloud Connectivity

Abstract:

Cisco and Google Cloud recently announced Cisco SD-WAN Cloud Hub with Google Cloud, a new collaborative turnkey networking solution. Cisco’s SD-WAN capabilities (policy, security, and telemetry) merged with Google Cloud’s software-defined backbone offer organizations an effective means to ensure that security and compliance policies—as well as application service-level objectives (SLOs)—can easily extend across the network. The solution offers organizations a comprehensive way to view the end-to-end network, providing secure on-demand connectivity from customer locations, through Google Cloud’s backbone, as well as applications running in Google Cloud, other clouds, private data centers, or SaaS applications.

Topics: Networking Cloud Services & Orchestration

ESG Master Survey Results: Technology Impact of COVID-19: IT Decision Maker (ITDM) View

Abstract:

ESG’s Master Survey Results provide the complete output of syndicated research surveys in graphical format. In addition to the data, these documents provide background information on the survey, including respondent profiles at an individual and organizational level. It is important to note that these documents do not contain analysis of the data.

This Master Survey Results presentation focuses on the technology impact of COVID-19 in terms of both enabling more employees to work from home and the impact on original 2020 IT budget levels, as well as expectations for how the remote work landscape may change.

Topics: Cybersecurity Networking Enterprise Mobility Cloud Services & Orchestration COVID-19 Tech Effect Covid-19

ESG Master Survey Results: COVID-19 Technology Implications for Knowledge Workers

Abstract:

ESG’s Master Survey Results provide the complete output of syndicated research surveys in graphical format. In addition to the data, these documents provide background information on the survey, including respondent profiles at an individual and organizational level. It is important to note that these documents do not contain analysis of the data.

This Master Survey Results presentation focuses on the experiences and changing work habits of corporate knowledge workers related to their current work from home (WFH) status resulting from the COVID-19 outbreak.

Topics: Cybersecurity Networking Enterprise Mobility Cloud Services & Orchestration COVID-19 Tech Effect Covid-19

ESG Brief: Robotic Process Automation Adoption Trends

Abstract:

As organizations look for ways to streamline operations, improve efficiency, and reduce costs, they are increasingly embracing automation technology like robotic process automation (RPA). While some view RPA as an ultimate destination to achieve peak business and process efficiency, those organizations that view themselves as digitally transformed have already embraced it and have their eyes set on the next phase: intelligent automation, where RPA is paired with artificial intelligence (AI) and machine learning (ML) to not only interact with systems but also to predict future insights/outcomes based on trending data.

Topics: Data Platforms, Analytics, & AI

ESG Infographic: The Advantages of a Data Science Team

Abstract:

ESG research shows that using a formal data science team is tied to better business outcomes.

Use this infographic to understand what that means for IT organizations in terms of total data use, the public cloud, serverless analytics, and more.

Topics: Data Platforms, Analytics, & AI

ESG Brief: 2020 Cybersecurity Spending Trends

Abstract:

Most organizations will increase cybersecurity spending in 2020, driven by the desire to protect business processes and counteract dangerous threats. In fact, organizations targeted by cyber-attacks like ransomware are far more likely to increase spending than those that have not. While most are likely to invest in AI/ML-based analytics, data security, network security, and application security, CISOs will spread budget dollars around in many areas. The data indicates that many organizations are in the process of reengineering their entire cybersecurity infrastructure in an attempt to improve efficacy, streamline security operations, and support new technology-driven business processes.

Topics: Cybersecurity

ESG Research Report: Data Storage Trends in an Increasingly Hybrid Cloud World

Abstract:

In 2019, ESG conducted a research study to better understand enterprise storage buying drivers and challenges across both on- and off-premises cloud environments. This was a quantitative web-based survey covering 372 IT and storage professionals responsible for evaluating, purchasing, and managing data storage technology—including external disk-based storage systems—for their organization.

The objectives for this research included investigating trends in storage for both on- and off-premises environments; storage challenges for file, block, and cloud-based technologies; on-premises technologies such as flash, NVMe, NVMe-oF, and SDS; and the differences between high and low data growth organizations.

Topics: Storage hybrid cloud