Research Brief: IT and Business Priorities Supported with Hosted Desktops

Abstract:

VDI and DaaS are primed to displace traditional desktops, as the benefits of hosted desktops for both IT and the business come into focus. Over the next 12 to 24 months, organizations plan to decrease their use of traditional desktops, while use of VDI and DaaS, by contrast, shows no signs of decreasing, suggesting that hosted desktops are becoming the approach of choice for IT decision makers.

Topics: End User Computing

Research Brief: Evolving Remote Work Policies Complicate and Elevate Role of IT

Abstract:

In the wake of COVID-19 lockdowns, virtually all organizations made significant improvements to their end-user computing (EUC) environments, primarily by investing in existing solutions or by supplementing their historical solutions with new products. Now is not the time to let up. While the top EUC challenges businesses face today are the same ones they grappled with pre-pandemic (e.g., supporting remote and hybrid work, security, and identity access management), workplace locations and policies have changed. IT decision makers must rise to the challenge of a fluid and evolving workplace and implement EUC technologies that shape the future of work.

Topics: End User Computing

Research Brief: EUC Strategies Driven by Operational Efficiency Despite IT’s Continued Reliance on Legacy Technology

Abstract:

Most end-user computing strategies are carried out amid a complex mix of legacy systems and newer technologies. Organizations must balance their top priority (security) with the challenges IT faces in managing security for the growing array of endpoint devices preferred by employees. Cloud consumption models and newer security approaches hold promise for simplifying those responsibilities, cutting costs, and improving flexibility and service.

Topics: End User Computing

Research Brief: Endpoint Hardware Highlighted as a Top UCC Challenge

Abstract:

The quality and flexibility of endpoint hardware is now seen as the critical driver of unified communications and collaboration strategies. While networking requirements also play a major role, no factor influences the UCC employee and customer experience more than hardware. Organizations should keep end-user computing environments and endpoint hardware in the forefront of their UCC planning while seeking cost and labor savings from cloud delivery models.

Topics: End User Computing

Research Brief: Why Organizations Are Revisiting Smartphones for Device Consolidation

Abstract:

Endpoint devices, with their growing capabilities and variety, are increasingly driving end-user computing strategies and have now overtaken operating systems and applications as the determining factor in EUC delivery models. While traditional desktop and laptop systems remain important, IT departments are investigating the viability of smartphones to serve as a single device for users, perhaps backed by cloud-based virtual desktop infrastructure. The potential support, security, and cost advantages from consolidating multiple end-user devices on one platform are significant. However, this isn't the first time device consolidation has come up. Today's device management and security strategies have evolved, as have the demands on digital workspaces, but is the landscape different enough to give it another shot?

Topics: End User Computing

Research Brief: Businesses Have Surged Through Initial UCC Implementation Wave

Abstract:

To support the rise in remote work triggered by COVID-19 work-from-home mandates, most IT organizations (91%) maintain multiple meeting and collaboration platforms. Employee response to the number and variety of the unified communications and collaboration (UCC) platforms provided has been exceptionally positive, with 90% of survey respondents highly satisfied with their meeting and collaboration software. The challenge for EUC professionals is maintaining momentum. Employee experience vis-à-vis UCC technology has become a top EUC priority for businesses, second only to improving IT efficiency and on par with managing security risks. With hybrid work likely to remain the norm, even as employees return to offices, continued investment in UCC solutions will be needed to preserve the current high levels of employee satisfaction.

Topics: End User Computing

Infographic: 2023 Technology Spending Intentions Survey

Abstract:

Despite global macroeconomic conditions, aggressive technology investments are expected to continue among more digitally transformed organizations. See highlights from research into these trends by TechTarget’s Enterprise Strategy Group with this infographic, 2023 Technology Spending Intentions.

Topics: Storage Cybersecurity Data Protection Networking Data Platforms, Analytics, & AI Converged Infrastructure Cloud Services & Orchestration Infrastructure, Cloud and DevOps End User Computing

Research Report: 2023 Technology Spending Intentions Survey

Research Objectives

Based on a survey of 742 senior IT decision makers at midmarket and enterprise organizations, the 2023 Technology Spending Intentions Survey analyzes private and public sector technology spending expectations, the business and technology priorities driving those plans, and year-over-year trends in technology adoption and customer preferences. This year’s study from TechTarget’s Enterprise Strategy Group finds that enterprise technology spending will generally slow due to global macroeconomic conditions and the threat of a worldwide recession, but aggressive investments are expected to continue among more digitally transformed organizations.

For more information on this research, please visit www.esg-global.com/2023-technology-spending.

Topics: Storage Cybersecurity Data Protection Networking Data Platforms, Analytics, & AI Converged Infrastructure data management Application & Infrastructure Modernization End User Computing

Complete Survey Results: 2023 Technology Spending Intentions Survey

Research Objectives

Ascertain IT budget outlook for 2023 overall and for specific technologies. Determine key business and technology priorities driving 2023 spending plans. Establish a profile of digitally mature companies in terms of the technologies and processes underlying their IT strategies. Monitor YoY trends with respect to technology adoption and changing customer preferences.



Topics: Storage Cybersecurity Data Protection Networking Data Platforms, Analytics, & AI Converged Infrastructure data management Application & Infrastructure Modernization End User Computing

ESG Complete Survey Results: The Role of ESG Programs in IT Decision Making

Research Objectives

Measure the impact of environmental, social, and governance (ESG) initiatives on the IT evaluation and purchase process. Identify the groups within organizations most responsible for adhering to ESG requirements as part of IT purchases. Highlight the costs and benefits that organizations have experienced as a result of complying with ESG initiatives. Determine which vendors/brands are perceived as strong in terms of ESG and which are viewed as laggards.

Topics: Storage Cybersecurity Data Protection Networking Data Platforms, Analytics, & AI Converged Infrastructure Cloud Services & Orchestration Systems Management End User Computing