ESG Brief: Unified Communications and Collaboration Predictions for 2022

Abstract:

Whether employees remain remote or return to an office environment, unified communications and collaboration strategies are top business priorities that will shape the future of work and become the backbone of hyperconnected businesses. Companies are looking beyond online meetings for communication as they explore opportunities with unified-communications-as-a-service (UCaaS), communications-platform-as-a-service (CPaaS), and net-new policy management. Expect to see businesses readjust strategies in 2022 as they overcome false starts, consolidate tools, and execute on a unified communications and collaboration strategy that is coupled directly to their business strategy and goals.

Topics: Enterprise Mobility ESG Predictions

ESG Complete Survey Results: Endpoint Security Trends

Abstract:

ESG conducted a comprehensive online survey of IT professionals from private- and public-sector organizations in North America (United States and Canada) between June 17, 2021 and June 25, 2021. To qualify for this survey, respondents were required to be cybersecurity and IT professionals responsible for evaluating, purchasing, and managing endpoint security technology products and services.

This Complete Survey Results presentation focuses on endpoint security and how cybersecurity megatrends, including zero trust, XDR, a pandemic-induced increase in remote workers, and the move to public cloud, are influencing how organizations think about these solutions.

Topics: Cybersecurity Enterprise Mobility Cloud Services & Orchestration

ESG Brief: Apple Business Essentials: Empowering Businesses to Manage and Support Devices

Abstract:

Not all businesses can effectively manage, secure, and support the fleet of Apple devices used by their employees. Apple Business Essentials can enable small businesses’ IT professionals to gain control of these devices while providing a comprehensive support program for employees.

Topics: Enterprise Mobility

ESG Research Report: 2022 Technology Spending Intentions Survey

Abstract:

In order to assess technology spending priorities over the next 12-18 months, ESG recently surveyed 706 senior IT decision makers representing midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America, Western Europe, and Asia-Pacific. All respondents were personally responsible for or familiar with their organization’s 2021 IT spending as well as their 2022 IT budget and spending plans at either an entire organization level or a business unit/division/branch level.

Topics: Storage Cybersecurity Data Protection Networking Data Platforms, Analytics, & AI Converged Infrastructure Enterprise Mobility Cloud Services & Orchestration data management

ESG Complete Survey Results: 2022 Technology Spending Intentions Survey

Abstract:

ESG conducted a comprehensive online survey of IT professionals from private- and public-sector organizations in North America (United States and Canada), Western Europe (UK, France, and Germany), and Asia Pacific (Australia, India, Japan, New Zealand, and Singapore) between September 9, 2021 and September 29, 2021. To qualify for this survey, respondents were required to be senior IT decision makers familiar and involved with their organization’s overall 2022 IT budget and spending plans.

This Complete Survey Results presentation focuses on 2022 IT budget expectations, technology initiatives and priorities, year-over-year spending change (overall and by different technologies), cloud adoption/usage trends, and the impact of ransomware on both IT and business operations.

Topics: Storage Cybersecurity Data Protection Networking Converged Infrastructure Enterprise Mobility Cloud Services & Orchestration IT Spending Intentions data management

ESG Master Survey Results: Digital Workspace Strategies in an Increasingly Remote Worker World

Abstract:

This Master Survey Results presentation focuses on the state of hosted desktop strategies, and specifically how they have been impacted by COVID-19 and subsequent remote work mandates.

ESG conducted a comprehensive online survey of IT professionals from private- and public-sector organizations in North America (United States and Canada) and Western Europe (UK, France, and Germany) between December 1, 2020 and December 11, 2020. To qualify for this survey, respondents were required to be IT decision makers responsible for the purchase process for productivity applications and endpoint devices including VDI/DRaaS.

Topics: Enterprise Mobility Digital Workspace

ESG Research Report: Digital Workspace Strategies in an Increasingly Remote Worker World

Abstract:

COVID-19 created an unplanned event for businesses that were forced to quickly enable a mostly—if not exclusively—remote workforce. The business response for remote work has challenged IT business continuity plans, created new risks, and impacted technology decisions. Digital workspaces, bolstered by VDI and DaaS, have the potential to play a vital role in facilitating employee productivity from anywhere in the short term, while helping IT retain insight and control.

ESG conducted an in-depth survey of 389 IT professionals responsible for or involved in the purchase process for productivity applications and endpoint devices, including virtual desktop infrastructure (VDI) and desktop-as-a-service solutions (DaaS). Survey participants represented midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America (United States and Canada) and Western Europe (UK, France, and Germany).

Topics: Enterprise Mobility

ESG Brief: Executives Turn up the Pressure for Extensive Employee Insights

Abstract:

As workforces become more distributed and business processes become increasingly digitized, it is more important than ever for companies to have detailed insights into their employees. While monitoring employees via technology interfaces does provide valuable insight into work habits and wellbeing, business executives must be careful to avoid the perception of spying. Businesses need solutions that address these needs while challenging models of the past to support a surge in output, enhance employee engagement levels, and maintain remote and flexible work.

Topics: Enterprise Mobility

ESG Research Report: 2021 Technology Spending Intentions Survey

Abstract:

Based on a survey of 664 global IT and business professionals at enterprise and midmarket organizations, the 2021 Technology Spending Intentions Survey examines the key business and technology priorities driving 2021 spending plans across a range of technology markets including infrastructure, cloud services, cybersecurity, artificial intelligence (AI), analytics, data protection, mobility, business applications, and more.

Topics: Storage Cybersecurity Data Protection Networking Data Platforms, Analytics, & AI Converged Infrastructure Enterprise Mobility Cloud Services & Orchestration

ESG Research Report: Trends in Digital Workspaces, VDI, and DaaS

Abstract:

Alternative device choices, employee requirements and preferences (often influenced by technology experiences outside the workplace), and a drive to improve the businesses security posture are all challenging how traditional desktops are delivered to, maintained for, and consumed by end-user employees. Additionally, new features seem to be introduced daily and network access abounds throughout employees’ daily lives, while endpoint device innovation challenges the traditional endpoint experience, IT management and security strategies, and legacy processes.

These factors have converged to create the ideal conditions for alternate endpoint strategies. Specifically, assembling a digital workspace and consuming desktops from a centralized data center or the cloud can create a consistent IT management experience, fortify security, and help to deliver the high-quality “day-one endpoint experience” on an everyday basis. In order to gain insight into these trends, ESG surveyed 354 IT professionals at organizations in North America (US and Canada) responsible for or involved in the purchase process for productivity applications and endpoint devices, including virtual desktop infrastructure (VDI) and desktop-as-a-service solutions (DaaS).

Topics: Enterprise Mobility